This Privacy Policy explains how Zenshin Technology Limited (“Zenshin”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase through zenshin-tech.com. This policy applies to all customers and visitors worldwide. It is designed to meet applicable data protection and privacy laws globally, including but not limited to the EU General Data Protection Regulation (GDPR), UK GDPR, Japan’s Act on the Protection of Personal Information (APPI), Canada’s PIPEDA, and Australia’s Privacy Act 1988. Where your local law provides additional rights, we will honour those rights to the extent required.
1. Who We Are
Zenshin Technology Limited is the official distributor of LP-Research Inc. inertial measurement unit (IMU) sensor products for industrial, robotics, and scientific applications. We supply customers globally across Europe, Asia-Pacific, and other regions.
Registered address: Suite A27, 9F Silvercorp International Tower, 707–713 Nathan Road, Mongkok, Kowloon, Hong Kong 999077
Email: info@zenshin-tech.com
Website: https://zenshin-tech.com
2. Personal Data We Collect
We collect personal data only when you interact with our website or place an order. We do not sell or rent your personal data to third parties.
| Category |
Data Collected |
When Collected |
| Identity & Contact |
Full name, email address, telephone number (if provided) |
Account registration, checkout, contact form |
| Shipping & Billing Address |
Street address, city, postal code, country |
Order placement and fulfillment |
| Order Information |
Products purchased, order value, order history, invoice data |
Purchase transactions |
| Payment Data |
Credit/debit card details (processed and tokenized by Stripe); PayPal account identifier (processed by PayPal). We do not store full card numbers on our servers. |
At checkout |
| Technical & Usage Data |
IP address, browser type, operating system, pages visited, time, and date of visit |
Automatically, when you browse the site (via server logs and cookies) |
| Contact Form Data |
Name, email address, message content |
When you submit the Contact Us form |
3. How We Use Your Personal Data
We use your personal data only for the purposes listed below. Where EU/UK GDPR applies, the corresponding legal basis is indicated. For customers in other jurisdictions, equivalent legal grounds apply under local law.
| Purpose |
Legal Basis |
| Processing and fulfilling your order (including shipping, invoicing, and customs documentation) |
Performance of a contract |
| Processing payment transactions via Stripe or PayPal |
Performance of a contract |
| Communicating with you about your order, RMA requests, or warranty claims |
Performance of a contract |
| Responding to enquiries submitted via the Contact Us form |
Legitimate interests |
| Complying with legal obligations (tax records, export documentation, packaging compliance) |
Legal obligation |
| Preventing fraud and ensuring website security (reCAPTCHA) |
Legitimate interests (security) |
| Improving website performance and user experience (server logs) |
Legitimate interests |
4. Third-Party Services & Data Processors
We use the following third-party services to operate our store. Each acts as a data processor on our behalf or as an independent data controller, as indicated.
| Service |
Purpose |
Data Shared |
Privacy Policy |
| Stripe |
Primary credit/debit card payment processing |
Name, billing address, card details (tokenized) |
stripe.com/privacy |
| WooCommerce / WordPress |
E-commerce platform and order management |
Order data, customer account data |
automattic.com/privacy |
| Google reCAPTCHA |
Spam and bot protection on the Contact Us form |
IP address, browser data, interaction behaviour |
policies.google.com/privacy |
| DHL Express (or equivalent carrier) |
Order shipping and delivery |
Name, delivery address, contact number (if provided) |
Carrier’s privacy policy applies |
Note on International Data Transfers: Some of the above services (Stripe, PayPal, Google) may process data outside your country of residence. Where required by applicable law (e.g., EU/UK GDPR), such transfers are carried out under appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms under local law.
5. Cookies
Our website uses cookies — small text files stored on your device — to operate correctly and improve your experience. The following cookies may be set:
| Cookie Type |
Purpose |
Examples |
| Essential |
Required for the shop to function (cart, session, login) |
woocommerce_cart_hash, wp-settings |
| Security |
reCAPTCHA bot detection (Google) |
_GRECAPTCHA |
| Payment |
Secure payment session (Stripe) |
__stripe_mid |
Where required by your local law, you have the right to consent to or decline non-essential cookies. Essential cookies cannot be disabled as they are required for the store to function.
6. How Long We Keep Your Data
| Data Type |
Retention Period |
Reason |
| Order records (name, address, items, invoice) |
7 years |
Tax and accounting legal obligation (Hong Kong Companies Ordinance) |
| Warranty and RMA records |
360 days from the date of purchase + 1 year |
Warranty period coverage |
| Customer account data |
Until the account deletion request |
Account functionality |
| Contact form messages |
2 years |
Legitimate interest in maintaining correspondence records |
| Payment transaction data |
Managed by Stripe / PayPal per their policies |
Fraud prevention and PCI-DSS compliance |
7. Your Privacy Rights
Regardless of where you are located, you may contact us at any time to exercise your privacy rights. The specific rights available to you depend on your country’s applicable law. Common rights include:
- Right of Access — Request a copy of the personal data we hold about you.
- Right to Rectification — Request correction of inaccurate or incomplete data.
- Right to Erasure — Request deletion of your data, subject to legal retention obligations.
- Right to Restriction — Request that we limit how we process your data.
- Right to Data Portability — Request your data in a structured, machine-readable format.
- Right to Object — Object to processing based on legitimate interests.
- Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@zenshin-tech.com. We will respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection or privacy authority in your country. Examples include:
- EU (Germany): BfDI | EU (France): CNIL | EU (Italy): Garante
- United Kingdom: ICO (Information Commissioner’s Office)
- Japan: PPC (Personal Information Protection Commission)
- Australia: OAIC (Office of the Australian Information Commissioner)
- Canada: OPC (Office of the Privacy Commissioner of Canada)
- Other countries: Please contact the relevant national authority in your jurisdiction.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Payment card data is never stored on our servers — all card transactions are handled exclusively by Stripe, which is PCI-DSS Level 1 certified. PayPal transactions are handled within PayPal’s secure environment.
9. Children’s Privacy
Our website and products are intended for professional and institutional buyers. We do not knowingly collect personal data from individuals under the age of 16. If you believe a minor has submitted data to us, please contact us immediately at info@zenshin-tech.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:
Zenshin Technology Limited
Suite A27, 9F Silvercorp International Tower
707–713 Nathan Road, Mongkok, Kowloon, Hong Kong 999077
Email: info@zenshin-tech.com
Website: https://zenshin-tech.com